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F.A.Q.
Will I have the same cleaners every time?
While this is not guaranteed, we do try to send the same cleaners, so you have familiar faces in your home.
Should I tidy up before the cleaners arrive?
Yes, please! Toys, shoes, dishes etc. make it difficult to access areas to be cleaned.
Do you offer housekeeping/organizing?
We do not offer tidying at this time, however Laundry Services are available as an add-on, simply inquire for pricing.
When is payment due?
Payment is due the day of service. This can be done by check, cash or card at time of service.
Will you need a key to my house?
How ever you'd like to provide access if fine with us. We can keep a key locked up in our office, you can leave it under the mat or just let us in at arrival.
License/Insurance/Vetted Employees?
Camas Cleaning is licensed and carries full liability insurance. All employees pass a criminal background check.
Should someone be home during cleaning?
That is completely up to you! Some clients prefer to have us come while they're away, while others prefer to be around. Either way is fine with us!
Is there a contract?
We do not have contracts, just a service agreement that states what is included and our pricing, which you may cancel at any time.
What is your satisfaction guarantee?
We want you to be completely satisfied, so if there is ever a mistake or miscommunication, please reach out ASAP and we will make it right!
